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I have used many Cisco/Linksys products in the past, and they are pretty good at how they pack and ship their products.IMPORTANT: The SPA942 does not ship with a power supply, please order Linksys PA100-NA Power Adapter with your order.Thanks,BPMHanover, PA Stylish and functional in design, the SPA942 VoIP telephone is ideal for a residence or business using a hosted IP telephony service. Standard features on the SPA942 include two active lines, dual switched Ethernet ports, 802.3af PoE support, a high resolution graphical display, speakerphone, and a 2.5 mm head-set port.I will be using the SPA942 with RingCentral Online for my small business.Unfortunately mine device arrived "Dead on Arrival," I was not surprise because when I received the shipment from Amazon, the box was not sealed.
I did need technical support to set it up though from my service provider, the set-up guides appear to be written by engineers for engineers. This is a good phone, it works well.
At first blush, it's not always intuitive what those icons mean. We purchased a half-dozen of these for my startup because they're supported by Vocalocity (our VOIP provider), had the features we want, and the price was right. I almost never read the documentation that comes with electronics, so the first time I needed to place a call on hold, I spent 60 seconds staring at it looking for the "hold" button, dumbfounded that it didn't have one. I understand why Cisco did this (reduced localization costs for a product that can sell in the global market). It's a solid, few-frills, get-the-job-done VOIP phone. Excellent sound quality, and it's attractive on the desk, too.My only complaint is that the phone uses icons (a picture of a hand for "hold", a piece of paper with a folded corner for "setup") instead of words.
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